kilnbyte.online

Contact Kilnbyte

Contact Kilnbyte

Let's make your operations feel lighter and clearer. If you're not sure which kit fits you, want help shaping your first SOPs, or simply need to sanity-check your ideas with someone who loves building calm, repeatable workflows, you're in the right place.

Personal Response

1-2 Day Reply

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No Sales Pitch

At Kilnbyte, we work with solo founders and tiny teams

We help you run your business on simple, written-down systems instead of stress and guesswork.

You can use this form to:

Ask Questions

Get clarity about any Kilnbyte kit or package

Discuss Your Situation

Talk through your needs before making a decision

Implementation Support

Explore done-with-you implementation projects

Partnerships

Discuss collaborations, interviews, or partnerships

Message sent successfully! We'll get back to you within 1–2 business days.

Tell us a little about you

All fields marked with * are required. Fill in the form below and we'll get back to you with a considered reply – never a pushy sales pitch.

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Tell us what's going on, what feels messy, and what you'd like to change. The more context you share, the more specific and useful our reply can be.
This just helps us point you to the right offer.

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How we'll use your details

We'll use the information you share here only to respond to your enquiry and, if relevant, to follow up on this conversation. We don't pass your details to third parties for marketing.

Privacy Policy

Response time

We aim to reply to all messages within 1–2 business days. If your question needs a deeper look, we'll let you know when you can expect a fuller answer.

Real-World Example

From "everything in my head" to "I can finally see my business on paper"

A quick case study from a recent client

A freelance designer came to Kilnbyte with a familiar problem: great clients, steady work – but chaos behind the scenes. Every project ran on memory, last-minute reminders, and late-night catch-up sessions.

Over four weeks together, we:

• Mapped her client journey from "first enquiry" to "project complete"

• Turned that into three simple SOPs she could follow on autopilot

• Created light templates for proposals, check-ins, and wrap-up emails

The result?

• She stopped rewriting the same emails from scratch

• Her onboarding felt smoother (clients mentioned it)

• She could see where to raise her prices, because the process finally felt solid

If you're in a similar place – running a good business on shaky systems – share a bit about your situation in the form and we'll point you to the kit or plan that fits best.

Frequently asked questions

Click any question to see the answer

How soon will I hear back after I contact you?

We usually reply within 1–2 business days. If your question needs more digging or a longer answer, we'll let you know when you can expect a proper reply instead of leaving you hanging.

Is Kilnbyte only for businesses, or can individuals contact you too?

Individuals are absolutely welcome. Many of our clients are solo founders, freelancers, and tiny teams who pay from their personal or individual accounts. If you're trying to make your work life feel more organised and sustainable, you're in the right place.

I don't know what I need yet. Can I still reach out?

Yes. A lot of people arrive here with a vague feeling of "this is too messy, but I don't know where to start."

You can use the message box to describe what your days currently look like, and what you wish was different. We'll come back with a suggestion for a starting point – often a specific kit or a short implementation sprint.

Do you offer custom or done-with-you projects?

Yes, in addition to ready-made kits, we offer done-with-you operations work for a limited number of clients. That can include:

• Mapping how work currently flows through your business

• Designing clear, written SOPs for your key processes

• Helping you implement these inside your existing tools

If you're interested in this, mention "custom project" in your message and share a bit about your situation.

Will I be added to a mailing list if I contact you?

No, not automatically. We use the information on this page to reply to your message and to keep the conversation going if needed. If we ever invite you to join a newsletter or updates list, it will be a separate, optional choice.

Do you work with businesses outside the UK?

Yes. Our work is fully online and our kits are digital, so we can work with clients in different countries and time zones. If your time zone is very different from ours, we'll suggest call times that work for both sides.

What if my question is about a past order or payment?

That's fine – please select "I have a question about an existing order" in the form and include any details you have (order date, email used, approximate amount). We'll use that to quickly find your order and sort things out.

What if I'm just exploring and not ready to buy yet?

You can still contact us. Sometimes the best next step is:

• A free resource

• A lighter kit, or

• Simply a clearer idea of what you should not be doing right now

You don't have to be "ready to buy today" to start a conversation.